Built for Insurance Brokers
PolicyAI is designed specifically for insurance brokers to reduce document handling, speed up advice, and improve consistency — without replacing broker judgement.
What You Can Do
PolicyAI helps insurance brokers understand policies, coverage, and terms instantly
Ask Questions
Get instant answers about insurance policies, coverage, and terms
AI-Powered Responses
Receive accurate, real-time responses powered by advanced AI
Access Documents
Information retrieved from insurance documents using RAG technology
Save Conversations
Authenticated users can save and access chat history
Broker-Focused AI Capabilities
A controlled policy interpretation engine for broker workflows
Policy-Specific Intelligence
Trained only on your selected policy documents — PDS, wordings, endorsements, schedules, and insurer guidelines used by your brokerage.
- No generic internet answers
- No hallucinations
- Responses limited strictly to approved documents
- You control exactly which insurers and policies are included
Instant Answers from Policy Wordings
Ask questions in plain English and receive clear, structured answers with exact clause references.
Examples brokers actually ask:
- "Is flood covered for this client's location?"
- "What's the jewellery sub-limit under this policy?"
- "Does this wording exclude contract works over $1m?"
Consistent Advice Across Your Team
PolicyAI ensures junior and senior staff access the same policy interpretation.
- Reduce reliance on tribal knowledge
- Improve internal QA
- Support onboarding of new staff
- Think of it as a shared policy brain for your brokerage
Real-Time Responses (Built for Daily Use)
Fast, streaming responses designed for live broker workflows — during:
- Quotes
- Renewals
- Client calls
- Internal discussions
No waiting. No searching PDFs.
What You Can Search For
Ask practical insurance questions and receive clear, policy-backed explanations.
PolicyAI responds strictly based on the policy documents configured for your brokerage.
Coverage Scenarios
"Would this be covered?" — explained against the policy wording
- Insuring clauses
- Exclusions and conditions
- Sub-limits and endorsements
Explanatory insights only — final claim decisions remain with the insurer.
Claims Interpretation
Understand how policies respond to claim situations
- What typically triggers coverage
- Where exclusions or conditions may apply
- How different sections of the policy interact
Helps brokers explain policy response, not promise outcomes.
Policy Limits & Sub-Limits
Coverage caps, inner limits, and restrictions made clear
- Sum insured limits
- Event and aggregate caps
- Category-specific sub-limits
- Hidden inner limits buried in wordings
Excesses & Deductibles
When an excess applies — and when it doesn't
- Standard and additional excesses
- Claims with multiple excesses
- Situations where excesses may be waived
Policy Terms Explained
Plain-English explanations of complex wording
- Technical definitions
- Industry-specific terms
- Conditions that commonly affect claims
Ideal for staff training and client explanations.
PolicyAI provides explanatory insights based on policy documents. It does not determine claim outcomes or replace insurer assessment.
What You Can Ask
Here are some example questions you can ask PolicyAI
What flood coverage is included in home insurance?
Explain the exclusions for storm damage
What is the deductible for motor vehicle insurance?
What are the coverage limits for professional indemnity?
How does the claims process work?
How the App Responds
PolicyAI provides comprehensive, accurate answers with full context
Real-Time Streaming
Responses stream in real-time as the AI generates them
Summary & Details
Get both quick summaries and detailed explanations
Professional Language
Clear, professional responses tailored for insurance brokers
How Brokers Use PolicyAI
Deploy PolicyAI in ways that fit your brokerage's workflow and client engagement model
Internal Broker Tool
Deploy PolicyAI for:
- Account managers
- Authorised reps
- Claims teams
- Admin & support staff
Use it as an internal reference assistant instead of opening multiple PDFs.
Client-Facing Website Assistant (Optional)
Embed PolicyAI into your brokerage website to:
- Answer common coverage questions
- Reduce inbound calls & emails
- Improve client confidence before engagement
🔒 You control:
- Which questions it can answer
- Which policies are visible
- How responses are phrased
Policy Sets Tailored to Each Brokerage
Each brokerage gets its own private policy library:
- Only your insurers
- Only your wordings
- No cross-broker data leakage
Perfect for:
- Mid-tier brokerages
- AR networks
- Specialist risk advisers
Integration & Deployment Options
Use PolicyAI in a way that fits how your brokerage already works
Add PolicyAI to Your Website or Systems
You can easily place PolicyAI wherever your team or clients already go.
Use it on:
- Your brokerage website
- Client portal
- Internal staff systems
Simple setup options:
- A chat box on your website
- A secure embedded window
- A fully customised design to match your brand
No technical knowledge needed — we help set it up.
Connect PolicyAI to Your Existing Platforms
For brokerages or networks with their own software systems.
What this allows:
- PolicyAI connects directly to your systems
- Clear, structured answers that software can read
- Full white-labeling under your brokerage name
Works well with:
- CRM systems
- Quoting and renewal platforms
- Internal knowledge and training tools
In short
👉Small brokerages can add PolicyAI in minutes
👉Larger networks can deeply integrate it into their systems
👉Clients and staff get instant, accurate policy answers
Compliance & Control
Built to support broker advice, not replace it. This matters to brokers.
Answers Restricted to Approved Documents
PolicyAI only responds based on the policy documents you've approved and uploaded.
Full Audit Trail
Complete record of all questions asked and responses provided for compliance and review.
No Advice Beyond Policy Wording
PolicyAI provides policy interpretation only — it does not provide financial or insurance advice.
Clear Disclaimers Supported
Built-in support for compliance disclaimers to ensure proper use and liability protection.
Ready to get started?
Start asking questions about insurance policies, coverage, and terms. Get instant, accurate answers powered by AI.